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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marvin Kline

September 9, 2026

5  out of  5
rating by Marvin Kline
"Love working with these guys/girls. Thanks State Farm."
We responded:
"Thank you Marvin. It’s our pleasure to help with all your insurance needs. "
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Kimberly Luckart

September 1, 2026

5  out of  5
rating by Kimberly Luckart
"Richard Dunkley State Farm has the best customer service. Richard and his staff have always completed whatever we need immediately. We have been insured through him for over 30 years and we will be for another 30, God willing. Wish all companies had this quality of service. Rebecca is so friendly and helpful. She is truly a professional. I highly recommend."
We responded:
"Thank you Kimberly 🥰 we appreciate you and the longevity you have had with our office. It’s always a pleasure work with you on your insurance needs"
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Tyler

September 1, 2026

5  out of  5
rating by Tyler
"I've been a customer for 20 years and I can't imagine going somewhere else. Everyone is so nice and professional. They dont even miss their chance to wish me happy birthday and send a card"
We responded:
"Thank you Tyler. We try our best and so grateful to you and your loyalty to our office"
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Donna Le

September 1, 2026

5  out of  5
rating by Donna Le
"Words cannot express how thankful I have been for State Farm! They have helped me a lot with car insurance! Jazmin specifically has given me so much information on car insurance and renters insurance!"
We responded:
"Thank you Donna. We appreciate you and your business"
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Kim le

September 1, 2026

5  out of  5
rating by Kim le
"My family has been with State Farm for years! The staff is incredible especially Jazmin! She has helped us out so much with our insurance and has made it affordable for us!"
We responded:
"Thank you Kim! We appreciate you "
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Josue Robles

September 1, 2026

5  out of  5
rating by Josue Robles
"Professional and very friendly staff. Thank you Richard to you and all your staff !

Personal profesional y muy amable . Gracias Richard a ti y todo tu personal!
Altamente Recomendado ."
We responded:
"Gracias Josue."
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Nazahel Gamez

August 31, 2026

5  out of  5
rating by Nazahel Gamez
"Muy amables dan buen servicio me siento contento con ellos"
We responded:
"Gracias Nazahel. "
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Jeremy Jackson

August 27, 2026

5  out of  5
rating by Jeremy Jackson
"I have been with these guys for along time. Ever since I married my wifey. Great people and friendly. Highly recommended. I need to update. Still awsome to work with"
We responded:
"Thank you Jeremy. We appreciate your longstanding commitment to our office "
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casey Bennett

August 26, 2026

5  out of  5
rating by casey Bennett
"I have been with State Farm and Richard Dunkley for 20 years. I have had great customer service for my home and auto insurance. They have been very easy to deal with."
We responded:
"Thank you Casey. We are grateful to all our customers and so happy we have been able to help you with both your home and auto insurance needs "
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jamie tapia

August 26, 2026

5  out of  5
rating by jamie tapia
"We have been with state farm for several years now and are extremely happy with the way they take care of their customers."
We responded:
"Thank you Jamie. We appreciate you and we are happy to help in any way. "
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Bill Barnett

August 25, 2026

5  out of  5
rating by Bill Barnett
"Rebecca, at Dunkley, has handled all our insurance needs since moving to Utah several years ago. She is always a pleasure to work with, knowledgeable, professional, and caring."
We responded:
"Thank you Bill. We enjoy helping and serving our clients for all their insurance needs. "
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Daniel Foltz

August 22, 2026

1  out of  5
rating by Daniel Foltz
"I have adjusted my rating downward since you think I was not a customer and told me to go talk to my other State Farm agent. By doing this, you have reinforced that you intentionally fail to support. Also, it seems my original rating has been removed. So glad I’ve decided to move on from your office.

I was a client of yours before you canceled me for non-payment. As I expressed to your team before the expiration, the website would not allow me to login. I was able to login to the website today and tried to pay, it would allow me to. I tried to figure out how to solve this problem, and when I came back, the website again would not allow me to log in."
We responded:
"I am sorry for the confusion. As I looked you up in our system it showed you under a different agent. If we can be of any assistance moving forward please give our office a call.
"
Profile photo of Dan Foltz

Dan Foltz

August 22, 2026

2  out of  5
rating by Dan Foltz
"State Farm website will not allow me to login and pay premium, so I reached out to the individual who sent the reminder for payment and the response I got was that my policy would be canceled. They never tried to assist, no acknowledgement that I am trying to contact them or trying to pay, just a generic statement that my policy would be canceled.

They are probably great if you have the ability to go to their office whenever there is an issue, but my situation necessitates being able to accomplish task online and outside their business hours."
We responded:
"Dan sorry to hear about this. But you will need to contact your agent Matthew Casillas at #563-386-5481. Your policies are not in our book of business"
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Scott Ashby

August 18, 2026

5  out of  5
rating by Scott Ashby
"Richard Dunkley’s State Farm office is the BEST!! They are so kind and always treat you with respect. I have been with them for over 30 years. I have never had an unpleasant experience."
We responded:
"Thank you Scott. We appreciate your business and always enjoy helping you and your family with your insurance coverage
"
Profile photo of Jayson Ashby

Jayson Ashby

August 18, 2026

5  out of  5
rating by Jayson Ashby
"We have been with Richard Dunkley for over 20 years. They have always treated us well. We especially appreciate how easy it is to talk to a real person when you have questions or need help!"
We responded:
"Thank you Jayson. We really enjoy the one on one relationships we have with our policyholders "
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Renze Westra

August 18, 2026

5  out of  5
rating by Renze Westra
"Rebecca is always nice to deal with"
We responded:
"Thank you Fred. We appreciate you and your business "
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Juan Duran

August 18, 2026

5  out of  5
rating by Juan Duran
"Excelente servicio"
We responded:
"Gracias Juan. "
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Andrea Anderson Anderson

August 18, 2026

5  out of  5
rating by Andrea Anderson Anderson
"I love Richard Dunkley - State Farm Insurance. They have the best customer service ever. They are always willing to help in all situations and best of all the way they make you feel when communicating with them. Thanks for going the extra mile each day to make insurance less complicated."
We responded:
"Thank you Andrea. We appreciate the great feedback and glad we can help make insurance less complicated. "
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Tailflash

August 17, 2026

5  out of  5
rating by Tailflash
"Richard Dunkley State Farm help me get a new roof after a heavy wind storm. The process was easy and loved working with the staff in Layton."
We responded:
"Thank you. So glad we were there to help in an unfortunate situation. "
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Tamara Stephensen

August 17, 2026

5  out of  5
rating by Tamara Stephensen
"I love how we have been treated, they treat us like family. I used to be with Farmers and was never treated as well as I am with State Farm."
We responded:
"We’re truly glad you feel welcomed and cared for-our goal is to do just that. We appreciate you and look forward to continuing to support you"
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Stacey Dayton

August 15, 2026

5  out of  5
rating by Stacey Dayton
"Been with this office many years. They are always quick to help with situations, answer questions or sit down with us."
We responded:
"Thank you Stacey. We are so happy we have been able to help and be there when you need us. "
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Aleda Smith

August 3, 2026

5  out of  5
rating by Aleda Smith
"Love this place!! Rebecca and Richard are so easy to work with and so friendly!"
We responded:
"Thank you Alexa. We appreciate you and your loyalty to our office"
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Skye Watson

July 31, 2026

5  out of  5
rating by Skye Watson
"Rebecca was awesome! Helped me promptly when I needed it. Loved that she was quick to help!!"
We responded:
"Thank you Skye. Glad we were able to help"
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DatManWolf

July 30, 2026

5  out of  5
rating by DatManWolf
"Rebecca is always helpful and able to answer any questions I have. Recommend highly."
We responded:
"Thank you Justin. So happy we are here and able to help in any way we can "
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Debbie Park

July 27, 2026

5  out of  5
rating by Debbie Park
"I have been with State farm for many years and Rebecca has always been very helpful and kind."
We responded:
"Thank you Debbie. We appreciate your many years of business and friendship"